Briefly describe your complaint:
The DVD boxcover clearly states the DVD contains Behind the Scenes.
The DVD disc does not have a Behind the Scenes.
What would you consider a reasonable resolution to your complaint?
1> Fix the problem so it doesn't happen anymore.
2> Check last 6 months and all new DVD's for this problem.
3> Publish an 'Apology to Consumers' letter on appropriate adult websites.
Possibly offer a $5.00 off coupon on next DVD purchase.
4> Use a black marker and cover over Behind the Scenes on all existing stock.
CAVR