Hustler/VCA missing BTS log: 1-888-249-3523
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01/15/2007 Barely Legal #66 DVD.
Review
01/16/2007 Called David Diamond, National Sales Manager.
Explained the problem that the DVD box says there is a
Behind the Scenes and that I could not find it on the disc.
He took my name and number and said he would call me.
01/18/2007 Called David Diamond, National Sales Manager.
He took my name and number and said he would call me.
01/22/2007 Called David Diamond, National Sales Manager.
Hustler forgot to include the BTS on the disc and it was
only 10 minutes long. They are not going to do anything
about it.
I suggested they recall the DVD and he said it was too
expensive to do this. He said I am the only person to
complain about this and thus it was not a problem.
I told him about the many other Hustler DVDs with the
exact same problem.
01/22/2007 Sent email to David Diamond, National Sales Manager.
Remove CAVR from screener's list.
01/23/2007 Created list of Hustler DVDs with BTS problem.
List
01/23/2007 Contacted State of Ohio Attorney General's Office.
Printed the Consumer Complaint Form.
01/23/2007 Created web page with:
Complaint & Resolution
01/24/2007 Desperate House Whores #07 DVD.
Review
01/25/2007 Received phone call from Drew Rosenfeld, Hustler VP.
They have found the problem and it has been fixed.
Case closed.
Thank you Hustler for fixing it and soon we all will
be able to watch the Behind the Scenes again.
02/08/2007 Hustler Hardcore Vault #01.
Review
02/26/2007 Big Brazilian Boobs
Review
05/17/2007 Busty Beauties All-Stars
Review
06/14/2007 Chocolate MILF
Review
07/10/2007 Ghetto Lollipops
Review
07/10/2007 Sent email and review to Theresa Flynt.
Immediate reply from Ms. Flynt that she is looking into it.
07/10/2007 Received email from Jeff Thill, Hustler Video Operations.
'Extra steps have been taken to ensure this does not
happen again.'
07/10/2007 I called Jeff Thill, Hustler Video Operations.
Asked what Hustler was going to do about this and
and he said nothing.
07/10/2007 Sent email to Mark Kernes, AVN.
No reply.
07/18/2007 ALT Corruption
Review
Sent email and review to Theresa Flynt.
Reply from Ms. Flynt that I need patience.
07/19/2007 What's Up With LFP Video? on Luke is Back
CAVR and others post from ADT - Porn News Forum
07/20/2007 Sent email to Paul Fishbein, AVN. Asked for help.
Received email from Mr. Fishbein and he will call Hustler.
07/25/2007 Received email from award winning Hustler associated Director.
Hustler is working on the problem. Hustler is a big company
and it is very difficult for all the various departments to
work together to solve this problem. Please be patient.
Hustler is a going to fix the problem, but it will take
a long time.
07/25/2007 Ghetto Lollipops reviewed on ADT.
'The boxcover rear DOES announce the presence of BTS
footage...ain't none here...not good, that's FALSE
advertising Hustler, quite a no-no.' ADT - DVD Reviews
07/26/2007 Hustler Hollywood - Monroe, Ohio.
Purchased Barely Legal #66. Boxcover says it has BTS.
It does not. Returned it. They 'checked' it out in
the back office. Yes, it does not have a BTS.
Hustler Hollywood has a NO RETURN Policy.
09/17/2007 Desperate House Whores #09.
Review
01/14/2008 Double Penetration.
Review
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